Privacy Policy

Knockout Sneaker Boutique respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it.

Information We Collect

When you shop with us, whether online or in our Wichita, Kansas store, we may collect:

• Contact information — name, email address, phone number, shipping and billing address
• Order information — items purchased, order value, and order history
• Payment information — processed securely through our payment provider; we do not store your full card details on our systems

We only collect the information necessary to process and fulfill your order and to provide you with customer support.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order (confirmations, shipping updates, and support requests)
• Handle returns, refunds, and customer service inquiries
• Comply with legal and tax obligations

We do not send marketing or newsletter emails. The only emails you will receive from us are those directly related to your order or your inquiries with our support team.

Cookies and Tracking

Our website uses essential cookies required for core functionality, such as keeping items in your shopping cart and enabling secure checkout. We do not currently use third-party analytics or advertising tracking tools (such as Google Analytics or Facebook Pixel) on our website.

Third-Party Service Providers

To operate our store, we work with trusted third-party service providers, including:

• Shopify — our eCommerce platform, which hosts our website and processes orders
• Payment processors — to securely handle your payment
• Shipping carriers — to deliver your order and provide tracking information

These providers only receive the information necessary to perform their specific function and are bound by their own privacy and security obligations.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information is only shared with the service providers listed above as needed to fulfill your order.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information, subject to any legal or accounting obligations we must meet

To make a request, contact us using the details below.

Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

• Email: support@knockoutsnkrs.com
• Phone: +1 316-347-6181
• Address: 600 E Douglas Ave, Wichita, KS 67202, United States
• Customer Support Hours: 10:00 AM – 7:00 PM (CT), during regular store hours